Revocation - FESTAVOLO Grilltisch

Right of withdrawal for consumers

A consumer is any natural person who enters into a legal transaction for purposes that can predominantly be attributed neither to his commercial nor to his self-employed professional activity.

You have the right to withdraw from this contract within 14 days without giving reasons. The withdrawal period is 14 days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the last goods.

In order to exercise your right of withdrawal, you must inform us of your decision to withdraw from this contract by means of an unequivocal statement (e.g. a letter sent by post or an e-mail) to FESTÁVOLO GmbH, Grüner Weg 10, 25746 Heide, Telephone: +49 481 68 88 88, E-Mail: office@festavolo.eu) of your decision to withdraw from this contract. You can use the attached model withdrawal form for this, but it is not mandatory.

In order to comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of revocation

If you withdraw from this contract, we shall reimburse you all payments we have received from you, including the delivery costs (with the exception of the additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us), without undue delay and at the latest within fourteen days from the day on which we received the notification of your withdrawal from this contract. For this refund, we will use the same means of payment that you used for the original transaction, unless otherwise expressly agreed with you; in no case will you be charged any fees for this repayment. We may withhold reimbursement until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You must return or hand over the goods to us without undue delay and in any event no later than fourteen days from the day on which you inform us of the withdrawal from this contract. The deadline is met if you send the goods before the expiry of the fourteen day period.

We will bear the costs of returning such goods which, due to their nature, can normally be returned to us by post. You bear the direct costs of returning such goods which, due to their nature, cannot be returned to us normally by post (forwarding goods), which are estimated at a maximum of about 150 euros for each such product.

They only have to pay for any loss in value of the goods if this loss of value is due to handling of them that is not necessary to check the nature, characteristics and functioning of the goods.

Exclusion of the right of withdrawal

The right of withdrawal does not apply to contracts:

for the supply of goods if they have been inseparably mixed with other goods after delivery due to their nature.

Related/Funded Businesses

If you finance this contract with a loan and later revoke it, you are no longer bound by the loan agreement, provided that both contracts form an economic unit. This is to be assumed in particular if we are also your lender or if your lender makes use of our cooperation with regard to financing. If the loan has already accrued to us when the revocation takes effect or when the goods are returned, your lender will assume our rights and obligations under the financed contract in relation to you with regard to the legal consequences of revocation or return. The latter does not apply if the object of this contract is the acquisition of financial instruments (e.g. securities, foreign exchange or derivatives). If you want to avoid a contractual commitment as much as possible, make use of your right of revocation and also revoke the loan agreement if you are also entitled to a right of revocation for this.

General information

1) Please avoid damage and contamination of the goods. Please return the goods to us in their original packaging with all accessories and packaging components. If necessary, use protective outer packaging. If you no longer have the original packaging, please provide adequate protection against damage during transport with suitable packaging.
2) Please do not send the goods back to us freight collected.
3) Please note that the aforementioned sections 1-2 are not a prerequisite for the effective exercise of the right of withdrawal.

Sample withdrawal form

If you wish to withdraw from the contract, please fill out this form and return it.

FESTÁVOLO GmbH
Grüner Weg 10
25746 Heide
E-mail: office@festavolo.eu

I/we hereby revoke the contract concluded by me/us for the purchase of the following goods (name, order number and price, if applicable):

……………………………………………………………………

Ordered on (date):

………………………..

Received on (date):

………………………..

Name and address of the consumer:

………………………..

Date:

…………………………………………….

Signature customer (only in case of written revocation):

…………………………………………….